Dell p2715q stuck at 30hz. My 290X has DP out, HDMI out, and 2x DVI out.
Replace the integrated graphics card with a card of higher configuration and check if the May 30, 2020 · You need to disable HDMI 1. Different graphics card; Another HDMI cable; Display resolution change . My laptop is Dell Latitude 5320 with processor i5-1145G7 (max resolution 7680x4 Nov 27, 2018 · MBP with IG → MDP-HDMI → HDMI cable → Samsung MU7000(HDMI UHD Color: OFF): Stuck at 30 Hz. 4 and provide 4k x 2k (3840 x 2160 pixels) resolution 30 Hz using the HDMI cable connection. But for various reason such as: poor color accuracy, excessive ips bleed/glow, tn motion blur I find myself stuck waiting for the perfect monitor. You need to choose the 1920x1080 low resolution mode instead: - Hold the Option key down and click "Scaled" in the Displays preferences panel. Lets call them #1 P2715Q and #2 P2715Q * Disconnect all P2715Q cabling from the PC * Reconnect #1 P2715Q to the 1050 Ti HDMI out port * Turn #1 P2715Q on * Turn the PC on * Check the resolution and Hz * Turn the PC off * Turn #1 P2715Q off * Disconnect #1 P2715Q from the PC and connect #2 P2715Q via the HDMI to HDMI May 22, 2021 · Refresh rate Dell u4320q with USB-C (with and without DP connection) Hi all, I have a Dell U4320Q connected to a MacBook Pro (16-inch, 2019). I'm also using the built-in Intel 4600 graphics, but this one on the i7-4790K Devil's Canyon CPU. When I return, and try to reconnect, both DP and mDP will return no signal. must restart screen and mac for it to work. Connect the mDP to DP cable from the laptop to the monitor DP in. Versions A00, A01, A02 (prior to March 2016) did not support HDMI 2. I could not use it at 30Hz. Open the OSD (On Screen Display) -Display and set MST to Off. Oct 8, 2015 · Because of this, Dell does not have many troubleshooting steps to offer. I think this is a problem originating in the chipset in the monitor trying to display at 3840x2160, in either 30hz or 60hz. I researched and found on the Dell site a way to change the monitor from factory default of HDMI1. A few days back the infamous 30Hz 4k Dell P2815Q went on sale for $219. Disconnect the HDMI cable from both. Of course, both computers seem to be maintaining their HDMI connections to the other monitor _even when I unplug its power_, so possibly HDMI being one of the inputs is the deciding factor vs. You can find the latest firmware and drivers on the Dell support website. FYI: When I connect my laptop to the P2715Q via HDMI at a low resolution, the monitor never goes black. Feb 23, 2017 · OLD monitor Dell 29 inch Ultra U2913WM. The dell monitor does not automatically switch inputs. May 17, 2022 · install latest drivers from dell for the ultrasharp. No panel lottery. They might here. Turn the laptop and monitor off. You should only have one video cable connected at a time. 99 after a litttle bit of tweaking i was able to get the monitor to run at 1440p 60Hz with no input lag. 1 motherboard. * MST should be set to Off. Nov 18, 2022 · I have a 4k monitor that seems to be locked at 30hz on my 2020, 13inch MBP. I tried to : - disconnect the HDMI screen to only have 2 screen same issue. Nov 14, 2022 · Precision 5570 - 2nd monitor stuck at 30hz Here again with monitor resolution/refresh rates. What are both monitor 20 digit S/N? - working P2715Q S/N? - CN-0V48W2-74445-733-C5FL - non-working P2815Q S/N? - CN-0WJJGR-72872-442-CL4M Sep 4, 2020 · When I am entering the menu on the monitor, in the bottom it says: "Resolution: 3840x2160, 30Hz Maximum: 3840x2160, 60Hz". The issue basically is that the monitor doesn't display when using 3840x2160@60hz but it does using 3840x2160@30hz. So I would test the hardware setup like this = 15-R2 TB3 out --> P2715Q mDP to DP cable --> P2715Q DP in 3840x2160 30Hz/60Hz. 0 the refresh rate is stuck at 30hz. I’ve plugged in through usb-c port and I’ve been unable to get this running at 60hz. I didn't have to unplug it, it was enough to use the front power button this time. 4 mode on the P2715Q I could not get any mini-DP to HDMI adapters to work. Apr 27, 2015 · Bought a DELL P2715Q monitor because my XPS 13 was having resizing issues on external monitor that was not 4k. I've also read that HDMI2. 1 only, select the Desktop tile to switch to classic desktop. 1. I experienced the same bug when running at 4k/UHD resolution: 30hz went OK, 60hz went bad. Disconnect all data cables, 2. Well, it appeared the first monitor was broken and had a blue vertical line on the screen. Turn the monitor on. Jul 17, 2024 · Dell Ultra sharp monitor U2723QE stuck at 30Hz I bought this monitor as I assumed it would run at 60hz as it is advertised at running at. Jan 2, 2015 · At 2560x1440 (both at 60Hz) it seems like lag increases but it's pretty subtle. Dell for technical support. It will run 2560x1440 60Hz, but the screen with black out when I try to jump to full 4k. Kind regards, Marek Jan 7, 2016 · How many Thunderbolt out ports are on this computer? If more than one, test both. The default input setting is set to full size Display Port. when I try to change it on the setting in the pc it only goes to 60hz. If you're looking for a cheap 1440p display from a reliable source you should at least consider this display. The monitor features include: • P2715Q: 68. If choosing MST Secondary 3840x2160 30Hz and it always works from the source, this means that the source is having issues working the P2715Q at 3840x2160 60Hz. I'm not trying to daisy-chain monitors; I just want to run this one monitor at its maximum resolution and refresh rate (3840x2160 at 60Hz). Under display settings/display adapter settings/monitor/screen refresh rate I only have 30Hz available with the DP-mDP cable. There were others but I asked him specifically for PN that are in Sweden's market. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Feb 2, 2016 · Microsoft Surface Book (Mini DisplayPort) mDP out --> Dell P2715Q mDP to DP cable --> P2715Q DP in. 4, page 19. Note - all USB ports on monitor will now run at slower speeds. 98Hz my screen resolution is set to 3840 x 2160. Try using a different port on the Dell Dock. Asus pg279q. Here are my specs: Gigabyte Z87MX-D3H; Inter Core i3-3225; 8GB RAM; EVGA GTX 770; I have made sure that MST is off, but I'm still only getting 30Hz. 2 (DP1. I had to power cycle it 2 or 3 times with the power button, powering the PC off each time before I actually got a display. Or simply pickup a mDP to DP cable locally. However, now with my second P2715Q I have got a new problem. Then you can change the display in system preferences to use 60Hz. May 24, 2022 · Quote from Dell: "Dell P2415Q and P2715Q displays purchased before March 2016 (Versions A00, A01, A02), only support HDMI 1. If you have an HDMI to HDMI cable on hand to see if it works = 15-R2 HDMI out --> HDMI to HDMI cable --> P2715Q HDMI in 1920x1200 60Hz Jun 17, 2015 · A couple of months ago I purchased the Dell P2715Q, and with some delay it got finally delivered. An XPS 15 9500 with an NVIDIA GPU is designed for a 130W power source, so it will not function optimally if you connect it to a dock that only provides 90W to the attached system. As with you, I can't change the output colour format or bit depth when plugged into the dock, so it seemed enabling DSC was worse for my case, forcing it back Sep 11, 2022 · However, when I try to connect my Inspiron G5 5587 to the HD22Q, the maximum Hz is stuck at 30Hz. Feb 9, 2021 · @r3-5r By the way, if you decide to get the WD19S anyway, make sure you get the WD19S 180W w/ 130W passthrough, NOT the WD19S 130W w/ 90W passthrough. Tried the monitor as single one, and did not worked either. 2560x1440 @ 30Hz works, but is is obviously blurry and not scaled. Hey guys, I just received the dell u2720q monitor to pair with my XPS 9570. 0. #1 P2715Q MST Primary 4k2k 3840x2160 30Hz (DP out Enabled) #2 P2715Q MST Secondary 4k2k 3840x2160 30Hz (DP out Disabled) Apple Thunderbolt/mDP out --> Dell mDP to DP cable --> #1 P2715Q DP in Dell P2715Q/P2415Q 평판 디스플레이에는 박막 트랜지스터(TFT), 액정 디스플레이(LCD), LED 백라이트가 탑재되어 있습니다. I’ve gone through the display settings menu in windows 10>advanced display settings and the drop down menu for refresh rate only lists 30hz as an option. Jun 17, 2015 · A couple of months ago I purchased the Dell P2715Q, and with some delay it got finally delivered. Mar 2, 2015 · I am having the same issue with my PC. Jul 1, 2023 · There are several reasons why a monitor’s refresh rate might be stuck at 60Hz even when it’s capable of higher refresh rates. 2 to DP 1. Jun 9, 2015 · I bought a Dell P2715Q and I'm connecting it to my PC using a DisplayPort cable (bought separately, not RBR). For example, if my xbox one is in hdmi and I shut it off I have to manually switch to DP to get my PC picture. Recently I bought MacBook Pro 15" Late 2016 but I can't get more than 30Hz on my monitor no matter what resolution I am using (MST is OFF). Please help. However, it is only in 30Hz in one or both of the U2723QE. Jun 4, 2023 · Reading through this 2020 thread was a bit confusing. Community Manager. However there is no mention about the type of MacBook Pro Retina, I mean between the 13" which has the Intel Iris Graphics and the 15" which has the Intel Iris Pro Graphics. 2 4k kvm switch) desktop video card XFX Radeon R9 - 270x. My 290X has DP out, HDMI out, and 2x DVI out. I had changed the setting previously to enable 60hz, and it was working fine. BTW Hdmi is only capable of going 4k @ 30hz and no consoles support 4k for whoever wanted this for console gaming. Jul 17, 2016 · I have two systems with HDMI outputs that are 4K capable and I cannot get either system to display on a P2415Q or P2715Q when I use an HDMI to DisplayPort or HDMI to m-DP cable. You are right. I initially used a usb c hub with hdmi out (my laptop hasn't got hdmi as its a dell xps 13 9370). 0 didn't arrive on laptops until about 2018 if memory serves, I'm also not sure how you managed to run that display at its native resolution and refresh rate from your 2014 MacBook Pro, assuming you're absolutely Mar 8, 2018 · * Connect the P2715Q directly to the SP = SP mDP (Mini DisplayPort) out port --> P2715Q mDP to DP cable --> P2715Q DP in port * Turn the SP on * Turn the P2715Q on. I am running the P2715Q Feb 12, 2016 · System and monitor are brand new. Subject: User's Guide2 Keywords: esuprt_display_projector#esuprt_Display#Dell P2715Q Monitor#dell-p2715q-monitor#User's Guide2 Created Date: 10/6/2014 9:21:47 AM Jun 25, 2022 · The monitor has a console mode that allows me to run 4k at 120 hz but it is stuck at 60hz. 4k x 2k 60Hz is available via DisplayPort connection on these displays. If the replacement has the SAME issue, the monitors were not at fault. Now, test the P2715Q using both 60Hz and 30Hz. 2) Setting MST options: Off = 60Hz for 4K displays. Windows will only allow selection at 30hz in 4k resolution! I have tried: A different display port cable A different display port connection on the monitor The other display port on the d6000 Disconnecting everything else Annoyingly, the Dell P2715Q only supports 4K 60hz via DisplayPort as the HDMI input in only 1. Thought this time I had both Dell products on it should have my 4K 60Hz available. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Jul 27, 2024 · Dell P2415Q and P2715Q monitors purchased before March 2016 (Versions A00, A01, A02), only support HDMI 1. Please help! Nov 16, 2015 · Hi Chris, I have a similar issue. I assume you are using the Dell supplied mDP to DP cable? Have you reset to factory defaults in the P2715Q OSD (On Screen Display)? Are you running the P2715Q at 4k2k 3840x2160 60Hz or 4k2k 3840x2160 30Hz? Nov 30, 2020 · I'm using the Dell XPS 15 9560 plus the Dell U2720Q 4K 60Hz monitor connected to the computer using the included USB Type-C to C cable. The D6000 can provide up to 60W of power to attached systems when attached via USB-C, fyi. Sep 3, 2018 · Per the U2718Q User's Guide page 14, for the U2718Q HDMI in port to do 4K 3840x2160 60Hz, the source PC HDMI out port must be version 2. Jun 15, 2016 · * Press the green check mark (v) again the DP mode will change from DP 1. This subreddit is for News, Reviews, or high quality discussions related to Monitors and Display Technologies. 0 ports are also part of the package. I am aware that I can use other cables. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Nov 16, 2017 · The Apple support website states:. The monitor has two ports, DP and HDMI. There is no option in the Windows display setting to set the refresh above 30Hz. Interestingly he was not able to find anything with "X24K1" part number, and returned to me with below part numbers instead. Jan 7, 2015 · I initiated a return for replacement to Dell today. 2/HBR2 system. Both monitors display at 3840 x 2160, 30Hz instead of the maximum 60Hz. Some cables may only support 4k @ 30hz. Dec 13, 2016 · Just curious, Did you try changing the MST settings in the P2715Q Menu OSD (On Screen Display) to lower them to 30Hz? MST Modes = * Press the Menu button * Go to Display -MST - Changing it to Off = 4k2k 3840x2160 60Hz - Changing it to Primary = 4k2k 3840x2160 30Hz (MST DP out Enabled) Oct 4, 2020 · Hi - I have a dell XPS 13 9310 running through a the TB docking station. So yes the correct cabling is to have one display connected to the "downstream TB3" port at the edge of the dock (not the USB-C port near the HDMI output) and then the other one connected to any other output. 4 to HDMI2. 4 and v1. We would like to show you a description here but the site won’t allow us. Reboot the computer and retest. I may be going a little crazy but compared to 30Hz on the Dell, text resolution doesn't seem to be quite as crisp but it's still better than previous monitors I've used and the screen real estate is nice. Jul 3, 2015 · Switching it to MST Primary/4k*2k 30Hz failed several times on power on - no BIOS display screen. Dec 3, 2015 · I have a MacBook Pro 13" Retina (mid-2014) hooked up to the DELL P2715Q with a DP to miniDP (thunderbolt) cable. Dec 7, 2018 · MBP with IG → MDP-HDMI → HDMI cable → Samsung MU7000(HDMI UHD Color: OFF): Stuck at 30 Hz. (Basic functionality present in all monitors now and days). However, when I run through displayport (fortunatly, my 4K monitor has 3 inputs, 2xHDMI +1 DP), ir runs smoothly at 4K 60Hz. e. 4K x 2K @60 Hz is available by DisplayPort connection on these displays. 2 3840x2160 60Hz, change PCI-E Link State Power Management to Off. This is how I would set Apr 3, 2019 · I had a Dell P2715Q for over a year and was looking to get another one of the same models. Then bought Inspiron 5515 this June (AMD Ryzen 7 5700U with Radeon Graphics, 16G RAM; Windows 10 Home English). May 6, 2020 · I recently bought a 32" Samsung 4k monitor (Samsung UHD UJ590), and I just realized I'm only getting 30Hz refresh rate at 4k, which is difficult to use for work and impossible to use for gaming. It's currently on Monterey, 12. I need some help to determine what might be the problem in my setup. I co Apr 29, 2018 · Hi, I've just bought two dell p2715q's and have them up and running thjough a NVIDIA GeForce GTX 770 - 2GB. 4 and provide 4K x 2K (3840 x 2160 pixels) resolution @ 30 Hz using the HDMI cable connection. Dell P2415Q and P2715Q monitors purchased before March 2016 (Versions A00, A01, A02), only support HDMI 1. Connected my DELL XPS 13 (august 2015) and somehow I am not able to reach 3840x2160 @ 60Hz, but only at 30Hz. If MST was already set to "Off"in the P2715Q Menu * Turn the Precision T7500 off. 4, which supports 2560x1440 60 Hz or 4K 30 Hz. Jun 16, 2016 · Specifically changing the MST setting. For Windows 8 and Windows 8. HDMI works, but only at 30Hz. Home of the computer component that you see most. The newer StarTech cable adapters I'm using have the latest chipsets in them - I've got two "older" Dell P2715Q displays attached to my iMP, and they work flawlessly despite the limitations of the Dells (they're the "older" version with HDMI 1. When I run a 4K display through the HDMI, it is stuck at 30Hz when at 4K. Everything seemed fine at first. Both systems Sep 7, 2016 · On the Dell p2715q specs, it reads: Native Resolution: 4K 3840 x 2160 ( DisplayPort: 60 Hz, HDMI: 30 Hz ) So I do not understand why the apple AV adapter cannot work as it operates with hdmi at UHD 30Hz as well Nov 1, 2018 · I also have a P2715Q that does not give me 60Hz refresh rate. 60Hz = * Press the Menu button to open the OSD (On Screen Display) * Go to Display -MST Off = 4k2k 3840x2160 60Hz (MST Enabled) 30Hz = Oct 17, 2016 · I cannot speak to the untested mDP to HDMI cable. How to Solve the DP / Mini DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors Steps for fixing wrong resolution issues with the Dell P2715Q and P2415Q monitors. But the HDMI in on the P2815Q can only do 3840x2160 at 30Hz. May 23, 2021 · @Bartkubisiak The Vostro 3500's HDMI output only supports HDMI 1. A01 and noticed I could no longer see the initial splash screen for the Gigabyte ga-Z97x-ud5h Rev1. display only on U2723QE. 4 port can do 3840x2160 30Hz and 2560x1440 Jan 20, 2017 · Hello, I have a huge problem with my Dell P2715Q. It was actually working fine in Catalina before yesterday's update. I have a Dell Precision M3800 laptop connected to a DisplayLink D3100. acer xf270hu, the dell :S2716DGR , and most recently the LG 27gl850. The recommended alternative is Dell U2718Q, which is a 27' 4k but with thinner bezels. Apparently 4k@60hz isn't supported by HDMI 1. Nov 29, 2018 · * Disconnect the power cable from the P2715Q * Press and hold in the P2715Q power button for 8 seconds * Reconnect the power cable to the P2715Q * Connect the video cable like this = PC Nvidia GTX 1080 DP out port --> P2715Q DP to mDP cable --> P2715Q mDP in port * Turn the P2715Q on, then the PC * Open the P2715Q Menu * Go to Others Apr 3, 2022 · How to fix Dell monitor stuck at 30Hz? You can fix a Dell monitor stuck at 30Hz by using a different graphics card, opting for another HDMI cable and/or changing the resolution. Dec 2, 2020 · @agpro The Precision 3551 is a Thunderbolt-capable DisplayPort 1. Nov 26, 2020 · The screen shot shows it is doing 1920x1080 HiDPI mode using the 4K 30Hz timing. Everything was working fine for the first two weeks with my old Dell monitor connected with DVI at monitor and HDMI at motherboard, running at 1920x1080x60. I am out of options at the moment. Check the cable compatibility. After plugging and unplugging every cable I can sometimes get one to be 60Hz but not both as desired. If MST is set to Primary or Secondary, the maximum would be 3840x2160 30Hz. 2 firmware). When I'm connecting my older Acer N19H1 with the same HDMI cable, the P2715Q works and doesn't flicker at all. Jul 1, 2020 · @AXRG In addition to my above reply, if it helps take the sting out of having to buy extra equipment to get your setup working as you want, you wouldn't have been able to daisy chain dual 4K 60Hz displays from a 13" MacBook Pro anyway, unless you were ok with both of them running at only 30 Hz. Mar 5, 2015 · I've recently purchased a Dell P2715Q via the Dell website to run with my 15" MacBook Pro late 2013 w/NVIDIA GeForce GT 750M, Yosemite 10. Feb 25, 2016 · Hello, I am considering purchasing a Dell P2715Q for use with my windows laptop (geforce 740m, hdmi out). I'm currently stuck with my new WD19TBS connected to my 5550. 4 and the only way to get it on this screen i Feb 9, 2015 · UP2414Q, HDMI stuck at 30Hz, Dual 1920x2160 tiles not made clear Does any version/revision of this monitor have an SST scaler which does not rely on DP daisy chaining for 4k60Hz operation? I have been blessed to be suffering A00 from Nov13 for over a year now and about to put this where it belongs- in the tip. Apr 28, 2018 · * Turn both P2715Q off. Primary = Reserved for Daisy Chain setup (30Hz for 4K displays) Jun 15, 2016 · Hello, I am having an issue with my Dell P2715Q and hoping someone can help. The Dell P2715Q/P2415Q flat panel monitor has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and light emitting diode (LED) backlight. That does not seem to make sense? I have to set "USB-C Prioritization" to High Resolution with my XPS 13 9560. If the replacement does not have the issue, keep it and send us the original. Nov 9, 2014 · Interesting. I looked into using EasyRes but I'm only able to see 30hz on the 4k display. Summary: Steps for fixing wrong resolution issues with the Dell P2715Q and P2415Q monitors. However, looks like Dell has stopped this model and was not available at any place in Australia. Sep 4, 2020 · When I am entering the menu on the monitor, in the bottom it says: "Resolution: 3840x2160, 30Hz Maximum: 3840x2160, 60Hz". デル 27型ウルトラhd 4kモニタ - p2715qは、3,840 x 2,160の圧倒的な解像度を誇る27インチモニタです。 これは、800万ピクセル超、つまりフルHDと比べ4倍きめ細かい解像度です。 Jun 10, 2022 · Right after I posted this PSA, Dell's team sent a message asking me to check the display resolution tables. , Dell cable seems to allow 60Hz with black screen coming at intervals vs ability to only reach 30Hz with the other cable), would it be possible to perform another test with a Dell DP-to-DP cable (instead of the m-DP to DP cable that was included with the display)? Best regards, Christophe Oct 14, 2019 · I have the same problem on a Dell P2415Q connected HDMI->HDMI on a 2018 Mac Mini. 3840 x 2160 resolution with full-screen support for lower resolutions. When it did boot, it was 4k*2k/30Hz. Then I found out that the docking station (D3100) sold on the website does not support 4k @60Hz, so bought a seperate mDP to mDP cable to connect my XPS 13 and P2715Q directly. usb-c prioritization: set to high resolution. Jul 22, 2021 · Reason for recabling: To get full 4K+60Ghz out of both computers to this monitor (HDMI was only doing 30Hz). Then set MST to On. 모니터의 특장점에는 다음 사항이 포함됩니다. 3. I don't mind not having 4K for my MacBooks on the Monitor but changing the resolution doesn't seem to make any difference to my refresh rate and I'm stuck on 30hz which is pretty much unusable to me. The silly thing that worked for me though, was not to use the mini-DP port on the back of the TB16, but rather the standard-sized DP port on the back of the TB16. I have 3 screens connected on it DELL U2718Q (x2) and DELL P2317H and same with all of them configured on 1080p I can't get all of them at 60hz I'm mainly limited to 30hz. One using the supplied mDP to Digital port (4K at 60Mhz), the other using an HDMI to HDMI (4K at 30Mhz) and I've also got a small Wacom Cintiq using the DVi port on the graphics card. Here, we will explore three common causes of stuck monitor refresh rates: Feb 20, 2022 · But it is stuck at 4K 30Hz if "Second screen only" is used, i. I also like the color and appearance of the new monitor. Aug 6, 2018 · I have a Dell UP3214Q, 4k screen connected via DisplayPort to a D6000 (over USB-C). Make sure the cables you are using are capable of supporting 4k @ 60hz. It should be able to do 60Hz but at lower resolutions. You should contact Dell Support for your country and have them send out a replacement P2815Q mDP to DP cable, part number XKXRV. Jan 24, 2017 · I do not know if the onboard Intel GPU can actually drive those two in a daisy chain. When I connect the monitor to the computer, the c Apr 18, 2016 · The mDP to DP cable provided with the P2715Q might fit the TB3 port. 47cm(27인치) 가시 영역 디스플레이(대각선으로 측정). All i want is 4k / 8 bits / 60hz Aug 5, 2023 · WD19s stuck at 30hz Hello, I have a strange problem with my Dell Precision 3551 (with i7 10850H processor and Quadro P620), the WD19s dock and my display Philips 499p (49 inch, 5120x1440 resolution). Setting Display Resolution to 3840 x 2160 (maximum) For best performance, set the display resolution to 3840 x 2160 pixels by performing the following steps: In Windows 7, Windows 8, Windows 8. June 27th, 2017 08:00. I often leave for long trips with my MacBook Pro, and leave the P2715Q off while I'm gone. Select HDMI at the source menu, and 3. I go into Windows settings -> Display -> Advanced display settings but the only option is 30Hz (or 29. 0 does in fact support 60Hz, so I have absolutely no idea why this is happening. In comparison to the Dell P2715Q, the Dell U2718Q has more accurate color calibration (Delta E < 2) and support for HDR (High Dynamic Range). I have also tested the monitor at 2560x1440@60hz which works). I have only 4k / 6 bits color depth / 60hz or 4k / 8 bits / 30hz with MST on. It works perfectly fine on my MacBook Pro Retina 15" 2014 using mDP, however I can only achieve 30Hz when using DisplayPort on my computer. I've read that mDP to DP is needed to achieve 60H Sep 1, 2016 · Primary = 4k2k 3840x2160 30Hz (MST DP out Enabled) * While in DP 1. But the Acer is slow and I need to use Lenovo. Recently got a 2nd hand dell monitor and it supports 4k at 30hz and 1080p 60hz(from what nvidia control panel is showing) and I put it on 1080 60hz but it is still at a lower hz (not sure how much but it feels more sluggish than 30hz) but nvidia and windows shows that it is on 60hz. Sep 17, 2020 · 2023 M2 Max MacBook Pro - HDMI Port Only Allowing 30 Hz Output When I plug in my 4K Dell P2715Q monitor via HDMI, I only get 30 Hz. NEW monitor Dell 27 inch 4K P2715Q. I am running Windows 7 Professional with a NVIDIA GTX660. Nov 26, 2018 · MBP with IG → MDP-HDMI → HDMI cable → Samsung MU7000(HDMI UHD Color: OFF): Stuck at 30 Hz. 30 Hz is not useable for me. Recently got a 2nd hand dell monitor as a 2nd screen and it supports 4k at 30hz and 1080p 60hz(from what nvidia control panel is showing) and I put it on 1080 60hz but it is still at a lower hz (not sure how much but it feels more sluggish than 30hz) but nvidia and windows shows that it is on 60hz. The try the daisy chain = MacBook Pro 2017 TB out port --> P2715Q mDP to DP cable --> P2715Q DP in port (MST = Primary = DP 1. Yet it Windows 11 with all the latest updates it is stuck at 29. The Dell’s P2715Q Nov 26, 2018 · Dell XPS 15-9570 TB3/USB Type-C out > USB-C > Dell TB16 > DisplayPort > Dell P2715Q. Even disabling HDMI 1. 5 服务标签 (仅限P2715Q) 如果您需要联系 Dell 寻求技术帮助，请参考这个 标签。 6 条形码、序列号标签 如果您需要联系 Dell 寻求技术帮助，请参考这个 标签。 注：P2415Q仅印制了针对EMEA的服务标签。 7 Dell Soundbar装配槽 安装Dell Soundbar选购件。 Dec 16, 2015 · Since the cable seems to have an influence (i. 60Hz = * Press the Menu button to open the OSD (On Screen Display) * Go to Display -MST * Change to Off = 4k2k 3840x2160 60Hz. Dell P2715Q Dell Display Manager User’s Guide Author: Dell Inc. Mar 19, 2018 · Back the P2715Q resolution down to 1920x1200 60Hz as shown on page 24. Apr 11, 2016 · The refresh rates for Monitor P2715Q are set by the setting in the MONITOR On-Screen Display (OSD) menu: The OSD Menu should have options for either Multi-Stream Transport (MST) or DisplayPort 1. However, it and all other Dxxxx docks use DisplayLink "indirect display" technology to handle video rather than tapping into GPU outputs. I am able to use 4K at 60Hz, second screen only using "USB-C Prioritization High Data Speed" when connecting the monitor using my Surface Laptop 3) Jan 12, 2018 · I bought a LG 27UD58-B 27-Inch 4K monitor and when I connect with the provided HDMI 2. Sep 13, 2015 · DP 4K 3840x2160 30Hz/60Hz mDP 4K 3840x2160 30Hz/60Hz. turning the P2715Q DP out port on (In the Menu- Display, MST set to Primary = MST DP out Enabled), will result in 3840x2160 30Hz, not 60Hz. Current setup is WD19TBS with two Dell U2720Q monitor, first connected to DP dock port and the 2nd connected to downstream TB3 at the edge of the dock (DP cable + USB-C to DP adapter). After about 2 weeks, I bought the new Dell P2715Q monitor to get 3840x2160x60. * Is there another desktop computer with a video card that has DP out or mDP out to test the P2715Q on? Jul 17, 2020 · My setup: DELL XPS 17 9700 with i7-10875H, 16 GB RAM with GeForce RTX 2060 and 4k touch display DELL WD19TB dock DELL P2715Q 4k Monitor, connected via DisplayPort to the dock DELL U2720Q Nov 26, 2018 · MBP with IG → MDP-HDMI → HDMI cable → Samsung MU7000(HDMI UHD Color: OFF): Stuck at 30 Hz. 7 Dell soundbar mounting slots Attaches the optional Dell soundbar. Page 11 shows us that the P2715Q can do 1920x1080 60Hz, as long as MST is set to On. The Latitude 7490 HDMI out port is only version 1. 2, which I am very happy with. After Catalina's supplemental update, I'm only getting 30hz no matter what I do. Jul 28, 2015 · Trying again with a second Dell support guy, he at least managed to give me a list of (Sweden region) part numbers related to P2715Q. Feb 17, 2017 · I have the same laptop, dock, and external screen. u3419w over usbC and u2720q over HDMI - ultrawide running at 60Hz but 4K stuck at 30Hz - I understand this scenario since my laptop has 1. At first I was able to get the U2720Q working at 60Hz. Feb 13, 2015 · I can get it to run on MST Secondary at 30Hz at 3840x2160, but not 60Hz. If I connect it through only USB-C I get 3840x2160 at 30 HZ through the USB-C connection. Identifying the cause of this issue is essential in finding the right solution. It works well on 30Hz but I cannot get it to work on 60Hz. The P2715Q MST mode should be set to Off. The P2715Q HDMI 1. " My monitor was manufactured August 2015. Please help I have this problem too (0) Jun 26, 2017 · DELL-Chris M +23 more. My GPU and HDMI cable both support HDMI 2. * Press the P2715Q Menu button to launch the OSD (On Screen Display) * Go to Display. If you choose MST Primary or MST Secondary (3840x2160 30Hz) and it always works from the source, this means that the source is having issues waking up the P2715Q at 3840x2160 60Hz. 4 to enable support of 4K @60Hz on Dell P2715Q. 1. Seems like the refresh rate is stuck at 30hz. Nov 24, 2015 · Of course, per the warranty, you may initiate a monitor exchange to get a refurbished replacement P2715Q. I tried 3 different active adapters and the most I got was 3840 x 2160 x 30Hz. tripplite KVM model B004-DP2UA2-K (2 port displayport 1. Nov 15, 2020 · The price of the Dell P2715Q varies from $400 up to $600, while the newer model of this monitor, the Dell UltraSharp U2718Q is available around $450. I am attempting to connect to a MacBook Pro Retina (Late 2013). 3840 x 2160 Aug 19, 2018 · My working one (60Hz) is P2715Q, and my non working one (30Hz) is P2815Q. * Exit the Menu. So on this Dell P2715Q, any idea why in SST mode all resolutions are blurry, and why in MST mode only some resolutions work fine? For instance 1920x1080 @ 30hz shows retina style quality on the Dell (but it's too big), anything higher I try (2048x1152, 3200x1800) says "(low resolution)" and it's all blurry again (except for the max 3840x2160). This is the third time this has happened. 4. Mar 2, 2023 · Update the firmware and drivers for your Dell Dock and XPS 13 9360. I am aware that it will not be possible to use USB-C from my HD22Q to charge my Inspiron G5 5587, yet, I want to make sure that it is possible to connect the two monitors using HD22Q and get 3840x2160 and 60Hz. It is stuck at 30Hz I have followed the instructions in this guide already, and my resolution is still 3840x2160 30Hz, although the menu says the maximum is 4k 60Hz. I don't think it supports 3440x1440 60 Hz, although given that HDMI 2. long-pres Jul 10, 2024 · Dell Quickset. All I basically want is a 2560x1440 version of the p2715q with high refresh. 30Hz = Dec 28, 2015 · My new P2715Q is not accepting video signal using the mDP to DP cable that came with it. 0 cable that supports 4K res at 60Hz. 1 or Windows 10. Test the replacement before sending any monitor back to Dell. In order to connect laptop and monitor I am using 18 Gbps HDMI 2. No SwitchResX or other hacks required. Nov 27, 2018 · MBP with IG → MDP-HDMI → HDMI cable → Samsung MU7000(HDMI UHD Color: OFF): Stuck at 30 Hz. Speculating a marginal electrical issue, I have tried two different cables between my laptop and the monitor with indistinguishable behavior. Again - thanks for the info. At 1440p I can get 144hz. 0 cable that came with the monitor. Apr 23, 2022 · After first enabling DSC and restarting my pc, it was outputting 10-bit RGB 30Hz through hdmi, and YCbCr420 30Hz through the dock (I think it also showed 10-bit, but can't confirm now). All adapters work connected directly to the Surface Pro 3. Dell Quickset is a suite of software applications that provide enhanced functionality to your Dell computer. Aug 1, 2015 · I recently bought a P2715Q ver. It is running 3840x2160 at 30Hz. Jul 13, 2020 · Anyways my problem is I cannot get recently bought Inspiron G3 15 3590 working on a DELL P2715Q 4K monitor at 60Hz. • P2715Q: 68. But no, issue still persists (30Hz max). Dell replaced it without any trouble, so thank you for that. Just for reference, the user guide represents (rather, misrepresents) that WD22TB4 supports dual 4K 60Hz output on HBR2 systems: So, I guess that illustrates my last point about reaching out to Dell. Its connected by the HDMI 2. Community Manager • 54. 0. 0 as far as I know. 6 Barcode, serial number label Refer to this label if you need to contact Dell for technical support. Jan 16, 2015 · Hi I have a Surface Pro 3 (i7, 8GB model) with docking station and it is hooked up via mini-DP to DP to the first P2715Q monitor and then daisy chained DP to DP to the second P2715Q. Turn the laptop on. Jul 18, 2015 · This only occurs in 3840x2160 @ 60Hz MST off, lowering settings to MST-on at 30Hz it doesn’t occur, but it obviously lowers the bitrate considerably and is painful to view video. 5 服務標籤貼紙（僅限 P2715Q） 若需聯絡 Dell 取得技術支援，則請參閱此 貼紙。 6 序號條碼標籤 若需聯絡 Dell 取得技術支援，則請參閱此 貼紙。 註：P2415Q 具備僅適用於 EMEA 的服務標 籤列印。 7 Dell 喇叭組安裝槽 安裝選購的 Dell 喇叭組。 Aug 28, 2022 · I can get both U2723QE to display picture in 4K with this setup. 3840x2160 @ 30Hz works, but there is no option for anything higher in Display Preferences. Oct 15, 2014 · Dell P2815Q 28-Inch 4K Ultra HD Monitor Review Putting a 4K monitor on your desktop means either spending four figures on a 32-inch IGZO screen or going on the cheap with one of the new 28-inch TN Ensure That The Display Video In Setting Of The Display Matches The Cable Input Used. My main issue is that when in 30Hz I get considerable mouse lag in Autodesk applications. 2 out Enabled, 1920x1200 Hz) P2715Q DP out port --> other DP to DP cable--> U2311H DP in port Apr 14, 2022 · Hello to all, Can someone can tell me why when I turn enable MST option, the refresh rate goes to 4K 30Hz. Horizontal screen “tearing or distortion” lines, when it occurs they are almost always 2 lines, and always about 1/3 & 2/3’s from the top of the screen. Both of them purchased directly from a certified reseller of Dell. 5 服务标签 (仅限P2715Q) 如果您需要联系 Dell 寻求技术帮助，请参考这个 标签。 6 条形码、序列号标签 如果您需要联系 Dell 寻求技术帮助，请参考这个 标签。 注：P2415Q仅印制了针对EMEA的服务标签。 7 Dell Soundbar装配槽 安装Dell Soundbar选购件。. But now it is stuck on 30Hz. Dec 17, 2014 · The monitor was set to MST off but maybe that does not matter since I only had one P2715Q monitor connected. But by choosing to attempt the daisy chain off of the P2715Q, i. Jul 11, 2021 · I know that frequency on both the P2715Q and laptop LCD should be at the same rate, but for some reason my laptop can only have 60Hz and P2715Q is at 30Hz and can't go higher. no overclocking. * Press the Menu button to open the OSD (On Screen Display) * Go to Display -MST Off = 4k2k 3840x2160 60Hz (MST Disabled) Primary = 4k2k 3840x2160 30Hz (MST DP out Enabled) Aug 7, 2017 · * Connect the P2715Q directly to the SP4 = SP4 mDP (Mini DisplayPort) out port --> P2715Q mDP to DP cable --> P2715Q DP in port * Turn the SP4 on * Turn the P2715Q on. Just received my brandnew DELL P2715Q monitor. HDMI, speaker-line out, and four USB 3. It's connected directly via USB-C, and using other laptops it supports 4k with 60hz so it doesn't appear to be the hardware. Apr 29, 2018 · Based on the P2715Q User's Guide page 34, 4k2k 3840x2160 60Hz can be set by opening the Menu- Display. Will that work on Apple? No idea. 10. However Apr 6, 2020 · @leogioppo glad you found my post useful. I was already using the kvm to swap the input from a laptop and a dell desktop to a Dell U2913WM monitor without issue. You can use 4K displays and Ultra HD TVs with these Mac computers: MacBook Pro (Retina, Late 2013) and later. Sep 10, 2020 · Hello, I have an XPS 15 9500 UHD 4K touch screen and just bought a Dell S3221QS monitor (4K, 60HZ) but am only getting 4K 30HZ. 47 cm (27-inch) viewable area display (measured diagonally). Apr 10, 2021 · Ensure That The Display Video In Setting Of The Display Matches The Cable Input Used. 0 and thought that would be the end of it. 5 服务标签 (仅限P2715Q) 如果您需要联系 Dell 寻求技术帮助，请参考这个 标签。 6 条形码、序列号标签 如果您需要联系 Dell 寻求技术帮助，请参考这个 标签。 注：P2415Q仅印制了针对EMEA的服务标签。 7 Dell Soundbar装配槽 安装Dell Soundbar选购件。 Jul 19, 2016 · If I set Displayport MST to 'Secondary', the monitor operates at 30Hz refresh and is fully reliable on every initial start up. You should be testing using the Dell supplied mDP to DP cables. NOTE: P2415Q have service tag printing for EMEA only. 8K Posts. 4 HDMI that does not support running 4K at 60Hz u3419w over HDMI and u2720q over usbC - 4K runs at 60Hz but the ultrawide is stuck at 30Hz. Cables tried: USB-C (MacBook) to DP (Monitor) - 4K at 60 Hz wor Jul 11, 2021 · I bought a S2721QS on March this year, found for 4K display there's only 30Hz available. 981hz). laptop video built in intel. I am using up to date graphics drivers and P2715Q monitor drivers. Tried a HDMI to HDMI cable and it works, but only at 30Hz. Send the replacement back to Aug 18, 2018 · Two 4K displays can be daisy-chained at once, but doing so drops the refresh rate to 30Hz. While the P2415Q is a 2015 model, there are multiple revisions of it. Jul 23, 2019 · I have been having a continuous problem with my P2715Q monitor connecting to my MacBook Pro 2018. managing two DisplayPorts so weird, and Feb 28, 2018 · First, check the MST setting. The monitor is now set to MST secondary and the resolution will be 3840x2160 30Hz. The Dell Quickset utility provides access to configure settings for power management, the battery health meter, and other functions on most Dell laptops. dmhfgvgvpbjilgamjoqpeohpryayspocifbjhtxmdunwaatdg